Additional information

Procedure for non-accepted, erroneous, and fraudulent transactions:

Information about scheduled maintenance and emergency situations is posted on the Bank’s page: PUMB maintenance

According to the “Procedure on the organization of Open Banking of JSC “FUIB” as a provider of payment account services for account servicing”, in the event that JSC “FUIB” detects non-accepted, erroneous, improper, or fraudulent payment transactions initiated by a user via a Non-Financial Payment Service Provider (NFPSP) for payment initiation, JSC “FUIB”, if the user is not at fault, shall refund the funds for such transactions to the user. For detected such transactions, JSC “FUIB” may, for the purpose of conducting an investigation, request additional documents from the Non-Financial Payment Service Provider that initiated the transfer. And, if evidence of fault by such a Non-Financial Payment Service Provider is obtained, it has the right to initiate a financial claim against that provider to recover the losses incurred in respect of those payment transactions.

Information about possible user contact channels regarding transactions initiated within the Open Banking service:

Telephone contact +38 044 290 7 290, +38 096 290 7 290, +38 050 2907 290, +38 093 290 7 290, (line for “Persona” clients, line (0 800 501 495) ), operating hours: around the clock (subject to the client completing the authentication procedure);
Oral or written inquiry at a branch (subject to verification of the applicant/complainant’s identity);
Social networks (subject to the client completing the authentication procedure);
Forums (subject to the client completing the authentication procedure);
QR code in the branch;
Email [email protected];
Bank website;
PUMB mobile application;
Internet banking or client-bank for corporate clients;
Postal mail, written inquiries (which are considered under this procedure) to the Bank’s legal address: 4 Andriivska St., Kyiv, Ukraine, 04070;

List of APIs

Basic API for creating or revoking the User's permission for a third-party non-financial service provider (AISP) to receive information from the User's account opened with FUIB.

The consent obtained may subsequently be used for the "Get Balance" and/or "Transaction History" requests, subject to the following conditions:

Permission is granted for accounts:
- 2620 – current accounts of individuals;
- 2600 – current accounts of legal entities or sole proprietors (individual entrepreneurs).
Currencies: UAH, USD, EUR
One agreement contains one invoice
SCA follows a decoupled (push notification) approach.
Maximum agreement period may not exceed 90 days
Maximum number of calls per day without involving the User per agreement - 4

Getting the balance

Basic API for requesting the balance of the User's account at FUIB by a third-party non-financial service provider AISP. A mandatory condition for calling this API is the availability of the User's current, previously obtained consent to such a call using MVP0.

Transaction history

Basic API for requesting a third-party non-financial service provider (AISP) to obtain the history of transactions on the User's account with FUIB. A mandatory condition for calling this API is the availability of the User's current, previously obtained permission for such a call using MVP0. The transaction history period cannot exceed 31 days from the moment of the request for this API.

One-time transfer

Basic API for creating a payment by the User, initiated through a third-party non-financial service provider (PISP). This API can be used subject to the following conditions:

Payments can be initiated for accounts:
- 2620 – current accounts of individuals;
- 2600 – current accounts of legal entities or sole proprietors (individual entrepreneurs).
Payment is made only within Ukraine in the Ukrainian UAH currency.
The payment can be defined as either instant or regular credit.
Maximum permitted transfer amount - 100,000 UAH for instant credit transfers, 400,000 UAH for credit transfers
Minimum transfer amount is 0.01 UAH.

The technical documentation is provided in the "API Description" section.

Open API request form

Statistics will be available from 01.04.2026.

What is Open Banking?

Open Banking Terminology

Additional information

Procedure

List of APIs

Test Data and Certificates

currency	purchase	sale
USD	43.90	44.50
EUR	50.40	51.10
GBP	57.80	59.20
PLN	11.650	11.950

currency	purchase	sale
USD	43.90	44.50
EUR	50.40	51.10
GBP	57.80	59.20
PLN	11.650	11.950