What is a PrivatMoney transfer control number?

This is a unique transfer number consisting of 12 digits.

In what currency can I receive a PrivatMoney transfer?

Payment of transfers received from abroad to Ukraine is made in USD or EUR. Domestic transfers are received in UAH.

Who pays the PrivatMoney transfer fee?

The commission for the transfer is set by the PrivatMoney system in the currency of the transfer and is charged to the sender. The recipient of the transfer is not charged a fee.

From what age can transfers be made with the PrivatMoney system?

Sending and receiving transfers according to the rules of the PrivatMoney system is available to individuals who have reached the age of 18 (depending on the country).

How long is a PrivatMoney transfer available for payment in the destination country?

Money order is available for payment within 30 calendar days from the date of sending.

How should I specify the name of the recipient of the transfer?

To receive a money transfer, it is necessary to indicate the name and surname in Latin. If you do not have a foreign passport, use our online translator to enter these data correctly.

Is it possible to edit the name of the recipient of a PrivatMoney transfer?

Yes, provided that the transfer has not been paid. The sender must contact the point of departure and inform them of the need for editing.

Is it possible to return a PrivatMoney transfer?

Yes, provided that the transfer has not been paid. The sender must contact the point of departure and inform about the return.

What are the restrictions on payment of transfers?

A money transfer sent on the territory of Ukraine can be paid to the Recipient in cash in an amount not equal to/not exceeding 400,000 UAH, and a transfer sent from abroad - in the equivalent of the specified amount in foreign currency (the sum of one transaction or all transactions) for current calendar year). If the transfer amount exceeds the specified limit, the client is recommended to continue the operation using the current account.

Urgent money transfers PrivatMoney

Service points in 51 countries near and far abroad

Favorable tariffs

Instant money transfer

The addressless transfer - available for payment at any point in the country of destination

Domestic (in Ukraine) and international transfers

Receive a transfer in the PUMB mobile app

How to receive a PrivatMoney transfer

Receive a transfer in the PUMB Online mobile app

Watch the video –
how to get a PrivatMoney
transfer in the app

Questions you may have

This is a unique transfer number consisting of 12 digits.
Payment of transfers received from abroad to Ukraine is made in USD or EUR.

Domestic transfers are received in UAH.
The commission for the transfer is set by the PrivatMoney system in the currency of the transfer and is charged to the sender. The recipient of the transfer is not charged a fee.
Sending and receiving transfers according to the rules of the PrivatMoney system is available to individuals who have reached the age of 18 (depending on the country).
Money order is available for payment within 30 calendar days from the date of sending.
To receive a money transfer, it is necessary to indicate the name and surname in Latin. If you do not have a foreign passport, use our online translator to enter these data correctly.
Yes, provided that the transfer has not been paid. The sender must contact the point of departure and inform them of the need for editing.
Yes, provided that the transfer has not been paid. The sender must contact the point of departure and inform about the return.
A money transfer sent on the territory of Ukraine can be paid to the Recipient in cash in an amount not equal to/not exceeding 400,000 UAH, and a transfer sent from abroad - in the equivalent of the specified amount in foreign currency (the sum of one transaction or all transactions) for current calendar year). If the transfer amount exceeds the specified limit, the client is recommended to continue the operation using the current account.

The additional information

The payment organization of the PrivatMoney payment system is JSC CB "Privatbank" located at Hrushevsky, 1D st., Kyiv, 01001, Ukraine. You can get information about the list of participants of the PrivatMoney transfer system, the location and hours of operation of the nearest service points, and check the status of the sent transfer on the system's website: PrivatMoney money transfers.
On the website of the system, you can familiarize yourself with Conditions and rules making PrivatMoney transfers.
In order to prevent fraud, PrivatMoney asks you to pay attention to the warnings set out on the page Term money transfers in the block "How not to become a victim of fraudsters when making money transfers."
Operations under the money transfer system are carried out on behalf of and for the benefit of individuals in compliance with the legislation of Ukraine, in particular in the field of prevention and countermeasures against the legalization (laundering) of proceeds obtained through crime, the financing of terrorism and the financing of the proliferation of weapons of mass destruction, as well as the rules established by the payment system PrivatMoney.
Information on the entry of JSC "FUIB" into the register of participants of the PrivatMoney payment system as of November 8, 2022 is available at NBU website.
Dispute resolution procedure: All disputes arising between participants and users of the PrivatMoney money transfer system (senders and recipients of money transfers) must be resolved through negotiations, as well as in a court of law in accordance with the legislation of Ukraine.
PrivatMoney customer support phone number: 3700 (Free from mobile within Ukraine), +38-056-716-11-31 for calls from abroad.